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“ The caviar is Great! ”
“ Dear Sam,
I just wished to write and say a big thank you for the order I placed on Sunday night which arrived this morning today.
I have been buying various things online for several years & I must state I have never had a delivery which just shone with quality as I received from your company. The packaging was par excellence, you obviously take great pride in providing a better than first class service. I was quite astounded and you will be happy to hear that it is all stored in my shed to be used for a picnic in the summer. Indeed you sent me a perfect cool picnic box, which I didn't expect.
As for the items in the order they look incredible ~ but I haven't yet indulged myself in trying any. As a note of explanation last year I underwent a massive operation for jaw/lymph cancer and then a 6 week course of radiotherapy... I eat only very small amounts these days supplemented by a liquid nutrient food diet which I inject enterally, which is quite horrific as I used to be / still am a great 'foodie' gastronaut. Indeed my last meal before the operation was at Le Manoir Aux Quatre Saisons, which was a heavenly delight & Mr Blanc was so great that he came to my table, gave me a signed copy of one of his books & told me in no specific terms, that when I was better I must come back & not to worry about the reservation as he gave me his PR's number to bypass the wait system. What a gentleman.
Anyway you can confirm me as a very happy customer who will be ordering again on a regular basis. Thanks ever so much for such a great service.
The tasty delights will no doubt put a big smile on my face when I delve into them.
Oh, and lastly ~ thank you very much for the unexpected Christmas pudding. I will enjoy with some homemade Calvados butter & stewed apples with cinnamon. Most kind. Do use my letter in any way for client reactions, or on a feedback page - if you need such a thing !
All my best, Greg Paton ”
“ "Warm, friendly and efficient customer service for simply the highest quality authentic products on the market. What more could one possible want?" ”
“ Your service is superb, you sell amazing products at really competitive prices. As a chocolatier I get through bottles of your Boyajian Orange Oil. Last year I won a Gold Star Great Taste Award on the back of adding your orange oil to my products so thank you!!
Also loved the Amadei chocolates that I bought from you – a treat just for me!!!!
“ Hi Sam,
The service was excellent - very pleased with the lime oil which I used in the butter cream on my cup cakes, great taste - thanks