Customer Feedback

Posted by
Francesco @ Le Gavroche
The caviar is Great!
6th Feb 2013
Posted by
Greg Paton
Dear Sam,

I just wished to write and say a big thank you for the order I placed on Sunday night which arrived this morning today.

I have been buying various things online for several years & I must state I have never had a delivery which just shone with quality as I received from your company. The packaging was par excellence, you obviously take great pride in providing a better than first class service. I was quite astounded and you will be happy to hear that it is all stored in my shed to be used for a picnic in the summer. Indeed you sent me a perfect cool picnic box, which I didn't expect.

As for the items in the order they look incredible ~ but I haven't yet indulged myself in trying any. As a note of explanation last year I underwent a massive operation for jaw/lymph cancer and then a 6 week course of radiotherapy... I eat only very small amounts these days supplemented by a liquid nutrient food diet which I inject enterally, which is quite horrific as I used to be / still am a great 'foodie' gastronaut. Indeed my last meal before the operation was at Le Manoir Aux Quatre Saisons, which was a heavenly delight & Mr Blanc was so great that he came to my table, gave me a signed copy of one of his books & told me in no specific terms, that when I was better I must come back & not to worry about the reservation as he gave me his PR's number to bypass the wait system. What a gentleman.

Anyway you can confirm me as a very happy customer who will be ordering again on a regular basis. Thanks ever so much for such a great service.

The tasty delights will no doubt put a big smile on my face when I delve into them.

Oh, and lastly ~ thank you very much for the unexpected Christmas pudding. I will enjoy with some homemade Calvados butter & stewed apples with cinnamon. Most kind. Do use my letter in any way for client reactions, or on a feedback page - if you need such a thing !

All my best, Greg Paton
16th Jan 2013
Posted by
Tytti Peltoniemi
"Warm, friendly and efficient customer service for simply the highest quality authentic products on the market. What more could one possible want?"
22nd Jun 2011
Posted by
Your service is superb, you sell amazing products at really competitive prices. As a chocolatier I get through bottles of your Boyajian Orange Oil. Last year I won a Gold Star Great Taste Award on the back of adding your orange oil to my products so thank you!!

Also loved the Amadei chocolates that I bought from you – a treat just for me!!!!

16th Jun 2011
Posted by
Cynthia Weston
Hi Sam,

The service was excellent - very pleased with the lime oil which I used in the butter cream on my cup cakes, great taste - thanks

16th Jun 2011