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Controllers of Personal Information
Any personal information provided to or to be gathered by King’s Fine Food is controlled by L & J King Ltd, 6 Millfarm Business Park, Middlesex, TW4 5PY.
The information we learn from customers helps us personalise and continually improve your shopping experience at King’s Fine Food. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
The information that you give us is used for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.
Information about our customers is an important to us and we do not share customer information with third parties. King’s Fine Food shares customer information only with HSBC Merchant Services for security purposes.
Our site may include links to other websites that we have vetted and believe will be of interest to our customers. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
King’s Fine Food gives you access to a broad range of information about your account and your interactions with King’s Fine Food for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.
King’s Fine Food does not
sell products for purchase by children. We sell children's products for
purchase by adults. If you are under 18, you may use King’s Fine Food only with
the involvement of a parent or guardian.
Notices and Revisions
If you have any concern about privacy at King’s Fine Food, please e-mail us a thorough description and we will try to resolve the issue for you.
Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us
You provide most information when you search, buy, participate in a contest or questionnaire or communicate with customer service. For example, you provide information when you: search for a product; place an order through King’s Fine Food; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail or otherwise; complete a questionnaire or a contest entry form; compile Wish Lists or other gift registries, provide and rate Reviews. As a result of those actions, you might supply us with such information as: your name; address and phone number; credit card information; people to whom purchases have been shipped (including addresses and phone numbers); and financial information.
Information from Other Sources
Examples of information we receive from other sources include: updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily: search results and links, including paid listings (such as Sponsored Links from Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
This Privacy Notice does not affect your rights as guaranteed by the U.K’s Data Protection Act 1998.